Converse AI by Smartsheet

Rich Media

Rich media is the ability to send users responses in forms other than text, normally graphical or marked up in some form.

The functionality for this depends on the relevant integration that is being used:

Facebook & Workplace

Sending Buttons, Images, Videos, Carousels, Receipts & More are supported.


Sending attachments is supported


Sending buttons and links are supported

Actions by Google

Sending Cards and SSML are supported.

Updated 2 years ago

Rich Media

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